Meet the Team
Stephanie Randall-Vaughan - Managing Director/Founder
With over 17 years of dedicated experience in the health and social care industry, I’ve had the privilege of working alongside local authorities, case managers, ICBs, and CCGs to support individuals and families with complex care needs.
My journey in care is deeply personal. As a parent of a child who has experienced a brain injury, I’ve seen first hand the challenges and emotions that come with navigating complex care. I understand how deeply it impacts not only the individual but the entire family. This lived experience fuels my passion for ensuring that families receive compassionate, high-quality, and truly person-centred support.
Throughout my career, my focus has always been on delivering exceptional, individualised care that enhances quality of life and empowers both clients and their families. I believe that every person deserves care that recognises their unique needs and aspirations.
As a Chartered Member of the CIPD, I’m also committed to creating supportive, positive work environments. When care professionals feel valued, respected, and empowered, they deliver the best possible outcomes for those they support, something I’ve seen time and again in practice.
Esme Blake Care Services is far more than a business to me; it’s a reflection of my values, my experience, and my heartfelt commitment to making a difference. Every decision we make and every service we provide is shaped by compassion, integrity, and a deep understanding of what families truly need. Together with our dedicated team, we strive to deliver care that goes beyond expectations - care that changes lives.
Scott Randall-Vaughan - Director of Recruitment and Compliance
I have had the privilege of working alongside exceptional professionals throughout my career. With deep experience in recruitment, my focus is on creating a workplace where people feel valued, respected, and fully supported from the moment they join our team.
As Director of Recruitment and Compliance at Esme Blake Care Services, I lead the full journey of bringing new staff into the organisation, from ensuring all Right to Work checks are completed to overseeing every stage of training compliance. My priority is to make these processes clear, consistent, and empowering, so that every team member feels confident and prepared in their role.
I am dedicated to building a team culture grounded in trust, accountability, and genuine care for one another. By strengthening our recruitment pathways, maintaining rigorous compliance standards, and investing in the development of our staff, I aim to cultivate a positive working environment where our team can thrive and deliver their best.
Ultimately, my commitment is to our people; supporting them, championing their growth, and fostering a culture where everyone feels proud to be part of the Esme Blake Care Services team.
Phoebe Townsend - HR and Payroll Manager
With over eight years’ experience in Health and Social Care, my career spans a wide range of roles within the sector, giving me a strong, practical understanding of the industry. From providing hands-on care to vulnerable children and adults, to managing recruitment processes and supporting teams at every stage of their employment journey. Alongside my practical experience, I hold a diploma in Human Resources, which underpins my structured and compliant approach to HR and payroll management.
My background allows me to combine empathy with professionalism, balancing the human side of HR with accuracy, efficiency, and a strong focus on compliance. I take pride in delivering reliable HR and payroll support that meets the needs of both staff and the wider organisation. I am passionate about encouraging positive, fair, and well-managed workplaces, ensuring both employees and the organisation can thrive.
My goal at Esme Blake is to ensure that all staff feel empowered within their roles, listened to and supported, so that in turn, every employee is enabled to continue providing excellent care to our clients and their families.
Atlanta Lumsden - Deputy Branch Manager
With over eight years of experience in the health and social care sector, I have had the privilege of working across a variety of settings, from community-based support to leadership roles within complex care services.
I take pride in going beyond the delivery of care by building trust, listening closely to individuals and their families, and ensuring that every aspect of support is compassionate, dignified, and tailored to each person’s unique needs.
This belief has guided my approach throughout my career and remains central to everything I do.
Alongside my experience, I have achieved my Level 5 Diploma in Leadership for Health and Social Care, which has strengthened my ability to maintain high standards of care, ensure compliance and support the continuous development of services.
As the Deputy Branch Manager for Esme Blake, my goal is to combine my passion for care with my professional knowledge, ensuring that our service delivers excellence at every level.
Jenny Venton - Senior Branch Nurse
With over 14 years of experience as a paediatric nurse, I’ve been fortunate to work in a variety of settings, including A&E, Neonatal Intensive Care, palliative and complex care in the community. Each role has helped shape my clinical skills and deepened my understanding of the many layers of child health.
What truly drives me is my passion for complex care in the community. I believe every child and family deserves more than just clinical support—they deserve a holistic support system that recognises and adapts to their unique needs.
As Senior Branch Nurse at Esme Blake, I am committed to managing the day-to-day operations of our care packages, ensuring that each client receives the highest quality support tailored to their individual requirements. My goal is to make a lasting impact on their lives by providing compassionate, coordinated, and expert care that empowers them on their journeys.
Building strong, trusting relationships with families is one of the most rewarding parts of what I do. This work is far more than a job to me - it’s a calling.
Claire Dinning - Branch Nurse
With over 9 years of experience as a qualified Children’s Nurse, I have dedicated my career to supporting children with complex needs and their families. From working in Special Care Baby Units to providing palliative and respite care, my focus has always been on delivering compassionate, high-quality care and making the most of every day.
In my role as a Branch Nurse, I work directly with families to support care packages within their homes. I ensure each child receives the safest, most effective care tailored to their unique needs. Whether I’m overseeing clinical standards, providing hands-on guidance, or simply being a reassuring presence, my goal is to make sure families feel confident and fully supported every step of the way.
Nothing makes me happier than seeing children smile, families feel supported, and knowing I’ve played a part in helping them thrive
Kate Cook - Senior Complex Care Coordinator
With over 15 years in the Health and Social Care sector, I have had the privilege of supporting many wonderful individuals with diverse needs, including complex care, learning disabilities, mental health challenges, autism, and dementia across a variety of settings.
Throughout my career, I have taken opportunities to advance my skills and knowledge, undertaking additional training to stay familiar with best practices. As a nursing associate, I recognised the importance of refining my skills and knowledge in complex care, which led me to Esme Blake Care Services - a company that shares my commitment to continuous learning and high-quality care.
I am truly passionate about person-centred care, ensuring that each individual is always at the heart of their care and support, and take great pride in advocating for those whose voices often go unheard. I feel fortunate to work alongside a team that embodies these values, delivering compassionate, tailored care to those who need it most.
Ella Burgess - Complex Care Coordinator
With a background in both frontline care and emergency response, I bring a compassionate, calm, and well-rounded approach to my role as a Complex Care Coordinator. Over the past two years, I’ve had the privilege of supporting individuals with a wide range of complex needs across both community and home-based settings.
Prior to that, I spent three years as an emergency call handler - an experience that shaped my ability to stay composed under pressure, make fast yet thoughtful decisions, and communicate with empathy in times of crisis.
At the core of my work is a deep commitment to person-centred care. I believe the best care is never is about seeing the whole person: their history, their preferences, their dignity. True care should empower, respect, and support people in ways that reflect their unique journey.
I’m proud to be part of Esme Blake Care Services, where compassion, innovation, and the wellbeing of both the people we support and the professionals who care for them are central to everything we do.